Terms of sale

Set off: Parties to this contract are RCM Srl, with headquarters in – Seriate – Via Perugino, 2 (BG), and the consumer whose personal data are indicated in the order form.

Object: With this contract, the RCM Srl offers the goods and services chosen by the Customer in the order form, to be considered an integral part of the contract.

Finalization of the contract: The contract is perfected following acceptance of these general conditions; the Customer will receive from RCM Srl an email message summarizing the contents of your order and the reference to these conditions.

Availability of the goods : The Customer can only purchase the goods in the catalog published on the website www.neemakeupmilano.com and in the quantities present in the warehouse. If the order exceeds the quantity present in the warehouse, the purchase will be accepted for the quantity of goods available, and the Customer will be informed via e-mail or telephone of the possible future availability of the goods and the time of supply.

Fee and payment method: The Customer will pay to RCM Srl the price agreed in the order form. The total price is inclusive of VAT and net of any other legal charges. Delivery costs will be calculated automatically and will be summarized on the order confirmation page. Delivery costs may vary depending on the payment method chosen by the customer and the country of destination. The details relating to the composition of the total are indicated in the "order detail" sent via e-mail and which can be consulted at any time through the user profile. If the goods must be delivered abroad, any further additional costs due to taxes or duties provided for in the legislation of the state of destination of the goods will be borne by the consumer.

Delivery time: RCM Srl through its supplier, will deliver via trusted courier or forwarder within 5 working days of the order to the address indicated in the order form. However, the Customer expressly accepts to receive the goods even if delivered within 15 working days from receipt of the order. The aforementioned delivery times refer to the products present in the warehouse at the time of the purchase order. No responsibility can be attributed to the supplier and to RCM Srl for delays in the delivery of the goods due to unforeseeable circumstances or force majeure.

Customer Obligations: By accepting this contract, the Customer declares to have read and accepted all parts of the offer, product specifications and general contract conditions. It will be the Customer's responsibility to print and keep this contract. The Customer declares that he has not entered false or imaginary data in the order form, and therefore declares that the data entered correspond to his real personal data. RCM Srl reserves the right to prosecute any violation and abuse in the appropriate venues. The obligations assumed by the Customer in this article as well as the guarantee of successful payment made by the Customer pursuant to art. 5 have an essential character for RCM Srl, which reserves the right, in the event of failure to fulfill one of the aforementioned obligations, to terminate the contract by right, without prejudice to any right to compensation for damages.

Communications: Any communications and notifications a RCM Srl must be sent by registered letter with return receipt in advance via fax to: RCM Srl, via PERUGINO, 2 – 24068 Seriate (BG) RCM Srl you may instead contact the Customer by email or telephone.

Italian law and competent forum : For any controversy arising in connection with this contract, the applicable law is Italian and the competent court is the one provided for by Legislative Decree 206 / 05 and art. 63, according to which the indispensable jurisdiction is of the court of the place of domicile or domicile of the consumer

BILLING

Sales of products carried out through the internet are similar to mail order sales and, therefore, the provision contained in art. 2, of the DPR 21.12. 1996, n. 696, which provides for the exemption from the obligation to issue the receipt or the fiscal receipt.
For each purchase made on www.neemakeupmilano.com , the customer can still decide whether to receive the invoice, in this case it will be necessary to enter the tax data including VAT and Tax Code if different. In the event that there are discrepancies in the document (incorrect personal data) or there is a need for new items, please contact us at the email address customercare.nee@rcmitalia.com . The Customer can ask when ordering that the product is sent to an address different from the one indicated on the invoice. In case of withdrawal and return of the product, the Customer will receive a refund of the cost of the product and related credit note.